Union Square Hospitality Group, founded by Danny Meyer, is responsible for some of the most highly sought after restaurants in New York City, including Gramercy Tavern, Union Square Café and the infamous Shake Shack. With numerous awards, including two Michelin Stars in 2015 alone, Reastuarant Leader Of The Year and the Family Values awards, USHG sets the bar for building a business based on the fundamentals of hospitality: putting your customers and your employees first.
I had the privilege of talking with Richard Coraine, USHG’s Chief of Staff, about the company’s principles and values, which I believe every artistic business can benefit from putting into practice. Richard liaises between Chief Executive Officer Danny Meyer, USHG’s executive leadership, and its family of businesses, strengthening and reinforcing USHG’s culture of Enlightened Hospitality. Artists, if you know you have a business that is meant to thrive and help others, this interview is for you.
Setting The Table, by Danny Meyer